EKM Metering

Hello Oz,

Yes, you should be able to select Therms for your "Display Units" for your gas meter, this is behind the Meter Settings tab in the www.encompass.io interface.

I probably would not risk it to be honest. I would either find an appropriate 3rd party vertical hot water meter model (preferably with a pulse output), or I would use one of our horizontal hot water meters and just plumb it so that the water meter is installed horizontally and the pipes are plumbed...

1.) Good to hear! Pulse meters can be defined in Encompass as either water or gas meters: https://help.ekmmetering.com/support/solutions/articles/6000162558-setting-up-water-or-gas-meters-in-your-account By the way for anyone else reading this post. If your water meters or gas meters do not show up ...

Im not sure what is going on. We just tested the password reset and received the password reset email. Will you check your spam folder? Chances are that is where the email ended up. Yes you can see if your Push3 is online by going to your EKM Push Account Portal and looking if the timestamps are cur...

Hi, thank you very much for letting us know. We actually saw this same issue last week, so have been working on a fix. Will you take a look at your calendar widget again? We think we have it fixed.

The EKM Push3 will communicate with any of these meter models: Omnimeter I v.3 Omnimeter II v.3 UL Omnimeter Pulse v.4 Omnimeter Pulse v.4 UL We hope to add more meter models in the future. It will not communicate with the older EKM 23EDS-N v.2 or any other v.2 meter models. When you have a Push3 co...

Hello Dayle, For your Omnimeter, you can do one of these things to get csv data to your local storage (with the constraint of not wanting to send data to the cloud): 1. Read the Omnimeter with a computer and the EKM Dash software using a USB converter, then in Dash you can export the data as a csv f...

Thank you, at first blush I think this may have something to do with daylight savings time, but Im not sure. What is the EKM-Omnimeter number and Pulse Input number you are looking at?

I would not go above 24VDC on the power input of the EKM Push3 gateway. If you have 27VDC I would use a DC to DC converter to lower the voltage to 12VDC. Something like this: https://www.ebay.com/itm/166567285240?itmmeta=01HVR2YJXACE5MQTT1T2F6T5AX&hash=item26c82f11f8:g:5NcAAOSwXt1lPcLg&itmpr...

The only way I could think that our EKM meters would read faster than the city water meter would be: 1. If the city water meter is old and the EKM Meters are new. Water meters tend to slow down with time, not speed up. 2. If the EKM meter is measuring air bubbles, but the city meter is not. 3. If yo...