Search found 8 matches

by alfredbhulai
Thu Jan 16, 2014 12:54 pm
Forum: EKM Metering Systems
Topic: EKM Dash update and problem
Replies: 9
Views: 23193

Re: EKM Dash update and problem

Jameson,
It fixed my problem, as I described in a post I saw with the same fix. Thanks!
Now I can get on with other problems to worry you with.
Alfred
by alfredbhulai
Thu Jan 16, 2014 12:31 pm
Forum: Electric Meters
Topic: EKM Dash Question
Replies: 4
Views: 13478

Re: EKM Dash Question

Thanks for this fix, Jameson.
My new Windows 7 laptop under warranty did not show the AppData, so I had to return to the sellers to eliminate the EKM dash file in /Roaming.
The v1.2 software has been loaded now with none of the problems.
Alfred Bhulai
by alfredbhulai
Tue Sep 17, 2013 5:49 pm
Forum: EKM Metering Systems
Topic: EKM Dash update and problem
Replies: 9
Views: 23193

Re: EKM Dash update and problem

I succeeded in sending the diagnostic info.
Alfred
by alfredbhulai
Mon Sep 16, 2013 7:42 pm
Forum: EKM Metering Systems
Topic: EKM Dash update and problem
Replies: 9
Views: 23193

Re: EKM Dash update and problem

Yes it does have connection to internet and was connected, sending and receiving emails. I'll try again.
by alfredbhulai
Wed Sep 11, 2013 10:03 am
Forum: EKM Metering Systems
Topic: EKM Dash update and problem
Replies: 9
Views: 23193

Re: EKM Dash update and problem

I could not send another diagnostic email today because a Progress window said,
"Error, could not submit diagnostic information."
Alfred
2011-09-11
by alfredbhulai
Wed Sep 11, 2013 9:32 am
Forum: EKM Metering Systems
Topic: EKM Dash update and problem
Replies: 9
Views: 23193

Re: EKM Dash update and problem

Thanks, Jameson.
I did send a diagnostic email.
I'll send another, but it won't have the meters because I deleted everything in attempting a fresh start.
Alfred
by alfredbhulai
Mon Sep 09, 2013 6:51 pm
Forum: EKM Metering Systems
Topic: EKM Dash update and problem
Replies: 9
Views: 23193

EKM Dash update and problem

Hi EKM, Last week an update offer for the EKM Dash appeared on my laptop and I accepted. When I subsequently attempted to adjust the view, the meter names and numbers disappeared off the window to the left. Nothing I tried was able to get it back in view. I even deleted the program and downloaded it...
by alfredbhulai
Fri Dec 21, 2012 8:11 pm
Forum: EKM Metering Systems
Topic: EKM-25EDSP-N v.2
Replies: 1
Views: 7605

EKM-25EDSP-N v.2

Do you still have the EKM-25EDSP-N v.2 Pulse input meter now that you have the new Omnimeter Pulse v.4?
Can it accept pulses from non-EKM pulse output meters?