Search found 26 matches

by pvanmastrigt
Wed Jul 08, 2020 5:53 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 1086

Re: Omnimeter V4 not counting pulses

Hello Jameson, thanks for the tip and the pledge. Though the meter was power cycled already as a test before it did work this time and the counters are going - thanks a lot. I plan to ship the meter for a firmware upgrade per your advice, however, I think this will only be possible somewhere Q3 next...
by pvanmastrigt
Tue Jul 07, 2020 6:50 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 1086

Omnimeter V4 not counting pulses

Dear EKM support/Jameson, The issue of Omnimeter V4 not counting pulses, but does show Pulse input state correctly (and changing from "open" to "closed" and back) has been reported already extensively on this forum. The solution is to flash new firmware on the meter. Unfortunately my iSerial is no l...
by pvanmastrigt
Mon Apr 29, 2019 5:55 am
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 13931

Re: EKM Dash software not working when in background (MacOS High Sierra)

EKM Dash software is now working in when in background (MacOS High Sierra). Hello Jameson, The problem I experienced when running EKM Dash in the background now has disappeared and the software runs smoothly also "behind the scenes" if needed. Thanks for solving. MacOS High Sierra 10.13.6 on iMac EK...
by pvanmastrigt
Sat Aug 04, 2018 9:46 pm
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 13931

Re: EKM Dash software not working when in background (MacOS High Sierra)

Hello Jameson, Many thanks for your reply. I will send an e-mail to get the latest version of EKM Dash - really looking forward to that! On power cycling: the answer is rather a complicated one but closer to "both". There is no Apple equipment (main router is orange Livebox, the Push is physically c...
by pvanmastrigt
Fri Jul 27, 2018 7:29 am
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 13931

Re: EKM Dash software not working when in background (MacOS High Sierra)

Hello Jameson, My situation has changed: I had physical access to the site where my meter is installed and decided to decommission the iSerial as the firmware update blocked the device, even after re-set/power cycle. I now use the Push system, and to make it 100% reliable I have installed a timer on...
by pvanmastrigt
Sat Apr 14, 2018 11:11 pm
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 13931

Re: EKM Dash software not working when in background (MacOS High Sierra)

Hello Jameson, Thanks for clear reply, and good to hear that the problem is being addressed. I use the iSerial now as the Dash is not 100% reliable. Otherwise your description is accurate, however, the good reads are very rare to non-existent. I'll be more than glad to test the developer version, th...
by pvanmastrigt
Fri Apr 06, 2018 9:21 pm
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 13931

EKM Dash software not working when in background (MacOS High Sierra)

Hello, I have recently switched to an iMac running MacOS (High Sierra 10.13.3 - upgrading from OSX to High Sierra did not change this problem): - When the Dash software (Version 2.0.1.0) is running and visible on the desktop it receives meeter readings over the internet - ok. - As soon as I hide the...
by pvanmastrigt
Sun Sep 03, 2017 11:39 pm
Forum: EKM Metering Systems
Topic: Ekm push device
Replies: 15
Views: 19887

Re: Ekm push device

Today Monday 4 September 2017: My EKM Push system has not come back on-line since 16 August. (I tried to remote restart the internet to no avail (got a new IP only, but EKM Push remained unavailable). I want to like the Push system, but cannot without any remote reset option, and all my metering is ...
by pvanmastrigt
Fri Aug 18, 2017 11:15 pm
Forum: EKM Metering Systems
Topic: Ekm push device
Replies: 15
Views: 19887

Re: Ekm push device

OK I have spoken too early - regrettably my Push system has been dropping out. I am not on site so difficult to reset. After a power trip the system came back, but only lasted for a few days. I'll be switching back to iSerial - this has worked for years without any real problems. Sorry to put this w...
by pvanmastrigt
Sat Jul 08, 2017 8:10 pm
Forum: EKM Metering Systems
Topic: Ekm push device
Replies: 15
Views: 19887

Re: Ekm push device

Hi,

Further to above: I have no idea how, but the problem appears to have solved itself. After 2x quit updating shortly after installation, the problem has not re-emerged and the Push system seems to be happily updating with very good reliability.

With thanks for the discussions