Search found 29 matches

by pvanmastrigt
Fri Nov 13, 2020 11:36 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 3
Views: 3169

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, unfortunately I was too early stating that there seem no issues: the software went unresponsive just a day after the post above. A simple restart resolved the matter. There was no error log generated somehow. I'll wait for the next time.

Regards
Piet
by pvanmastrigt
Sat Nov 07, 2020 5:11 am
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 3
Views: 3169

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, Recently everything seems to be stable - I have not had any hick-ups anymore for a few days now. The version of MacOS is 10.15.7 Frankly I have not really paid sufficient attention and did not realise the Dash software was not running for a while. Meanwhile there may have been some Ca...
by pvanmastrigt
Fri Oct 23, 2020 10:17 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 3
Views: 3169

EKM Dash 2.2.4 performing poorly on MacOS Catalina

Dear Forum/Jameson, I have upgraded my iMac to OS 10.15.7 - Catalina. The EKM Dash software has been re-installed and I have version 2.2.4 (the latest at the time of writing this post). Performance of the Dash software has really deteriorated after this upgrade. I note that whilst the software start...
by pvanmastrigt
Wed Jul 08, 2020 5:53 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 3476

Re: Omnimeter V4 not counting pulses

Hello Jameson, thanks for the tip and the pledge. Though the meter was power cycled already as a test before it did work this time and the counters are going - thanks a lot. I plan to ship the meter for a firmware upgrade per your advice, however, I think this will only be possible somewhere Q3 next...
by pvanmastrigt
Tue Jul 07, 2020 6:50 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 3476

Omnimeter V4 not counting pulses

Dear EKM support/Jameson, The issue of Omnimeter V4 not counting pulses, but does show Pulse input state correctly (and changing from "open" to "closed" and back) has been reported already extensively on this forum. The solution is to flash new firmware on the meter. Unfortunately my iSerial is no l...
by pvanmastrigt
Mon Apr 29, 2019 5:55 am
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 15935

Re: EKM Dash software not working when in background (MacOS High Sierra)

EKM Dash software is now working in when in background (MacOS High Sierra). Hello Jameson, The problem I experienced when running EKM Dash in the background now has disappeared and the software runs smoothly also "behind the scenes" if needed. Thanks for solving. MacOS High Sierra 10.13.6 on iMac EK...
by pvanmastrigt
Sat Aug 04, 2018 9:46 pm
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 15935

Re: EKM Dash software not working when in background (MacOS High Sierra)

Hello Jameson, Many thanks for your reply. I will send an e-mail to get the latest version of EKM Dash - really looking forward to that! On power cycling: the answer is rather a complicated one but closer to "both". There is no Apple equipment (main router is orange Livebox, the Push is physically c...
by pvanmastrigt
Fri Jul 27, 2018 7:29 am
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 15935

Re: EKM Dash software not working when in background (MacOS High Sierra)

Hello Jameson, My situation has changed: I had physical access to the site where my meter is installed and decided to decommission the iSerial as the firmware update blocked the device, even after re-set/power cycle. I now use the Push system, and to make it 100% reliable I have installed a timer on...
by pvanmastrigt
Sat Apr 14, 2018 11:11 pm
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 15935

Re: EKM Dash software not working when in background (MacOS High Sierra)

Hello Jameson, Thanks for clear reply, and good to hear that the problem is being addressed. I use the iSerial now as the Dash is not 100% reliable. Otherwise your description is accurate, however, the good reads are very rare to non-existent. I'll be more than glad to test the developer version, th...
by pvanmastrigt
Fri Apr 06, 2018 9:21 pm
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 15935

EKM Dash software not working when in background (MacOS High Sierra)

Hello, I have recently switched to an iMac running MacOS (High Sierra 10.13.3 - upgrading from OSX to High Sierra did not change this problem): - When the Dash software (Version 2.0.1.0) is running and visible on the desktop it receives meeter readings over the internet - ok. - As soon as I hide the...