Search found 33 matches

by pvanmastrigt
Fri Apr 09, 2021 9:59 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, It would seem that all is solved: I do get triggers that are valid now and no zero reads anymore. The solution that you suggested works fine as follows: 1.) The zero reads disappear when the wifi connection is improved e.g. to moving my laptop closer to the router. Somewhat surprising...
by pvanmastrigt
Fri Mar 05, 2021 8:44 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, Again apologise for delayed replies - I did forward the requested data to the support e-mail just now. Hopefully this gets some insights. Also note that further to your questions: - I bravely state that in my e-mail that the EKM Widget shows the zero read problem also. Note that today...
by pvanmastrigt
Sat Feb 27, 2021 9:25 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, I was away for quite some time, but now manage to check your reply, thanks again for reaction. So here are some answers as I know them now: -The dropout is not consistent and roughly about 1 x per day to as low as 1x per two days. Sometimes there are 2 dropouts on the same day for dif...
by pvanmastrigt
Sat Jan 30, 2021 7:56 am
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, I have gone back to MacOS High Sierra on a separate (old) dedicated machine and in general that works fine. One annoying feature is the daily "zero-reads". This occurs actually no more than once/twice a day and sets off all triggers (see attached screenshot). I have never seen this be...
by pvanmastrigt
Fri Nov 13, 2020 11:36 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, unfortunately I was too early stating that there seem no issues: the software went unresponsive just a day after the post above. A simple restart resolved the matter. There was no error log generated somehow. I'll wait for the next time.

Regards
Piet
by pvanmastrigt
Sat Nov 07, 2020 5:11 am
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, Recently everything seems to be stable - I have not had any hick-ups anymore for a few days now. The version of MacOS is 10.15.7 Frankly I have not really paid sufficient attention and did not realise the Dash software was not running for a while. Meanwhile there may have been some Ca...
by pvanmastrigt
Fri Oct 23, 2020 10:17 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 6583

EKM Dash 2.2.4 performing poorly on MacOS Catalina

Dear Forum/Jameson, I have upgraded my iMac to OS 10.15.7 - Catalina. The EKM Dash software has been re-installed and I have version 2.2.4 (the latest at the time of writing this post). Performance of the Dash software has really deteriorated after this upgrade. I note that whilst the software start...
by pvanmastrigt
Wed Jul 08, 2020 5:53 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 4194

Re: Omnimeter V4 not counting pulses

Hello Jameson, thanks for the tip and the pledge. Though the meter was power cycled already as a test before it did work this time and the counters are going - thanks a lot. I plan to ship the meter for a firmware upgrade per your advice, however, I think this will only be possible somewhere Q3 next...
by pvanmastrigt
Tue Jul 07, 2020 6:50 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 4194

Omnimeter V4 not counting pulses

Dear EKM support/Jameson, The issue of Omnimeter V4 not counting pulses, but does show Pulse input state correctly (and changing from "open" to "closed" and back) has been reported already extensively on this forum. The solution is to flash new firmware on the meter. Unfortunately my iSerial is no l...
by pvanmastrigt
Mon Apr 29, 2019 5:55 am
Forum: EKM Metering Systems
Topic: EKM Dash software not working when in background (MacOS High Sierra)
Replies: 7
Views: 17027

Re: EKM Dash software not working when in background (MacOS High Sierra)

EKM Dash software is now working in when in background (MacOS High Sierra). Hello Jameson, The problem I experienced when running EKM Dash in the background now has disappeared and the software runs smoothly also "behind the scenes" if needed. Thanks for solving. MacOS High Sierra 10.13.6 on iMac EK...