Search found 35 matches

by pvanmastrigt
Tue Jul 13, 2021 11:23 am
Forum: General Discussions
Topic: Bad Connection to EKM Push Database
Replies: 1
Views: 2442

Re: Bad Connection to EKM Push Database

Resolved! Not quite sure what made the difference, but this is what I found: 1.) Google search engine comes up with fresh results when I look for anything - just random search gives new results, however, 2.) Many pages return an error in Safari "safari can't find the server" 3.) Testing EK...
by pvanmastrigt
Tue Jul 13, 2021 8:43 am
Forum: General Discussions
Topic: Bad Connection to EKM Push Database
Replies: 1
Views: 2442

Bad Connection to EKM Push Database

Dear Jameson/forum members, I get a persistent error "Bad Connection to EKM Push Database" in the activity column of EKM Dash. 1.) The internet connection is good. 2.) Pulling up a web-browser with the EKM widget shows fresh data is available in the database and the graphics are up to date...
by pvanmastrigt
Fri Apr 09, 2021 9:59 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, It would seem that all is solved: I do get triggers that are valid now and no zero reads anymore. The solution that you suggested works fine as follows: 1.) The zero reads disappear when the wifi connection is improved e.g. to moving my laptop closer to the router. Somewhat surprising...
by pvanmastrigt
Fri Mar 05, 2021 8:44 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, Again apologise for delayed replies - I did forward the requested data to the support e-mail just now. Hopefully this gets some insights. Also note that further to your questions: - I bravely state that in my e-mail that the EKM Widget shows the zero read problem also. Note that today...
by pvanmastrigt
Sat Feb 27, 2021 9:25 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, I was away for quite some time, but now manage to check your reply, thanks again for reaction. So here are some answers as I know them now: -The dropout is not consistent and roughly about 1 x per day to as low as 1x per two days. Sometimes there are 2 dropouts on the same day for dif...
by pvanmastrigt
Sat Jan 30, 2021 7:56 am
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, I have gone back to MacOS High Sierra on a separate (old) dedicated machine and in general that works fine. One annoying feature is the daily "zero-reads". This occurs actually no more than once/twice a day and sets off all triggers (see attached screenshot). I have never se...
by pvanmastrigt
Fri Nov 13, 2020 11:36 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, unfortunately I was too early stating that there seem no issues: the software went unresponsive just a day after the post above. A simple restart resolved the matter. There was no error log generated somehow. I'll wait for the next time.

Regards
Piet
by pvanmastrigt
Sat Nov 07, 2020 5:11 am
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Jameson, Recently everything seems to be stable - I have not had any hick-ups anymore for a few days now. The version of MacOS is 10.15.7 Frankly I have not really paid sufficient attention and did not realise the Dash software was not running for a while. Meanwhile there may have been some Ca...
by pvanmastrigt
Fri Oct 23, 2020 10:17 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 10288

EKM Dash 2.2.4 performing poorly on MacOS Catalina

Dear Forum/Jameson, I have upgraded my iMac to OS 10.15.7 - Catalina. The EKM Dash software has been re-installed and I have version 2.2.4 (the latest at the time of writing this post). Performance of the Dash software has really deteriorated after this upgrade. I note that whilst the software start...
by pvanmastrigt
Wed Jul 08, 2020 5:53 am
Forum: EKM Metering Systems
Topic: Omnimeter V4 not counting pulses
Replies: 2
Views: 5134

Re: Omnimeter V4 not counting pulses

Hello Jameson, thanks for the tip and the pledge. Though the meter was power cycled already as a test before it did work this time and the counters are going - thanks a lot. I plan to ship the meter for a firmware upgrade per your advice, however, I think this will only be possible somewhere Q3 next...