Search found 2 matches

by lou-mac
Fri Sep 19, 2014 2:28 pm
Forum: Electric Meters
Topic: EKM Dash doesn't export data
Replies: 3
Views: 11287

Re: EKM Dash doesn't export data

Hi Jameson, We previously extracted data from the meter for larger ranges (2-3 months) and it wasn't connected to EKM Push. We're not trying to export the "6 months of once a month reads". We tested it with 2 different computers and with all 3 machines and it's not working. If the meters h...
by lou-mac
Wed Sep 17, 2014 1:12 pm
Forum: Electric Meters
Topic: EKM Dash doesn't export data
Replies: 3
Views: 11287

EKM Dash doesn't export data

Hi, We have 3 EKM-Omnimeters v3 installed on 3 Plastic Injection Machines. In past months we could retrieve data from them but 1 machine it's not exporting data at all right now. It will create the CSV file but it's empty. The data range we're trying to cover are from the beginning of July to the en...