Search found 5 matches

by brouwerpower
Mon Nov 24, 2014 11:27 am
Forum: www.Encompass.io
Topic: Encompass.io Goal/Info widget
Replies: 7
Views: 27598

Re: Encompass.io Goal/Info widget

Hi Greg, So the issue turned out to be on our end. For some reason your Push data wasn't being summarized. This is a secondary Push process, which is why your real-time data was still available in Encompass. We will soon be transitioning Encompass away from our development summary server and to a mu...
by brouwerpower
Tue Nov 18, 2014 1:04 pm
Forum: www.Encompass.io
Topic: Encompass.io Goal/Info widget
Replies: 7
Views: 27598

Re: Encompass.io Goal/Info widget

Hi Greg, I tried to recreate the issue in my account but wasn't able to. I set up my settings like you explained but was able to get the cost to show on my dashboard. Yes, please post some screenshots of your settings as well as what you see on you dashboard. Also, what operating system and browser ...
by brouwerpower
Mon Nov 17, 2014 12:16 pm
Forum: www.Encompass.io
Topic: Encompass.io Goal/Info widget
Replies: 7
Views: 27598

Re: Encompass.io Goal/Info widget

Hey Gman, There aren't a lot of users at this point because Encompass is still in beta and not advertised anywhere on the EKM Metering website. It is only offered to customers who purchase an EKM Push. Regarding the issue you're having, I'm not entirely sure what is happening. Are you saving your se...
by brouwerpower
Tue Aug 14, 2012 5:46 pm
Forum: Electric Meters
Topic: Key for Dash
Replies: 2
Views: 7036

Re: Key for Dash

I'm assuming you are referring to our new EKM Dash software. This software is still in beta testing so there are a few things left to implement before we are ready for a full release. The User Key for the is something we are currently working on implementing. We are close but it isn't ready yet. For...
by brouwerpower
Tue Aug 07, 2012 4:14 pm
Forum: Electric Meters
Topic: The T's
Replies: 9
Views: 18623

Re: The T's

The T's actually represent time of use periods. you can set these according to your local tariffs in order to more accurately determine to cost of the electricity that the meter reads. You can find out more about your local TOU periods from your utility company, as these will vary. You can change yo...