Search found 795 matches

by Jameson
Thu Apr 01, 2021 1:03 pm
Forum: Other Meters
Topic: Thermal Metering
Replies: 5
Views: 471

Re: Thermal Metering

In your EKM Dash software. If you click on "Show Dashboard" in the upper right hand corner, then in the Comparison Chart, you can click "Edit" then in the dropdown you can choose "Pulse 1 Converted" for example. This should show you the converted valued for Pulse Input 1. Here is a video about how t...
by Jameson
Tue Mar 02, 2021 2:10 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 4581

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Piet, If you send us your EKM Dash database via email (support@ekmmetering.com) we can also gather some data and see if we see the same dropouts. If you look at the Push data in the EKM Widget or in encompass.io do you see the same dropouts? I had another user recently that was seeing random n...
by Jameson
Mon Feb 15, 2021 5:59 am
Forum: www.Encompass.io
Topic: 1-second timeslices on Encompass.io?
Replies: 2
Views: 704

Re: 1-second timeslices on Encompass.io?

The only way to get 1-second resolution data into encompass is to send your meter data to the cloud every second. The EKM Push2 and EKM Push3 send the data to the cloud once per minute by default. We can actually read meters as fast as once/second via the EKM Push3 system. However, because of the in...
by Jameson
Fri Feb 05, 2021 2:54 pm
Forum: Water Meters
Topic: NSF/ANSI lead certification
Replies: 2
Views: 8625

Re: NSF/ANSI lead certification

We wanted to let you know that we now offer five new NSF/ANSI/CAN 61 certified water meter models: 3/4" Horizontal (SPWM-075-HD-NSF): https://www.ekmmetering.com/collections/water-meters/products/3-4-water-nsf 3/4" Vertical (VSPWM-075-HD-NSF): https://www.ekmmetering.com/collections/water-meters/pro...
by Jameson
Thu Feb 04, 2021 2:44 pm
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 4581

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Interesting. I have not seen this before. Are you saying that you get this drop out consistently once per day? Is it always at the same time of day? How are you reading this meter? Is it via a USB converter or the EKM Push system? Does both Total Watts and Voltage drop to zero? Is it just for 1 read...
by Jameson
Mon Feb 01, 2021 9:44 am
Forum: EKM Metering Systems
Topic: LabVIEW software for EKM-OmniMeter I v.3
Replies: 7
Views: 8218

Re: LabVIEW software for EKM-OmniMeter I v.3

Hi, I just realized that the link that Alejandro posted a while back to the v3 version of LabVIEW was not working properly, so here it is in a couple formats: documents.ekmmetering.com/LabVIEW_EKM_OmniMeter_I.zip http://documents.ekmmetering.com/LabVIEW_EKM_OmniMeter_I.zip Sorry, I am still not fami...
by Jameson
Fri Jan 22, 2021 9:27 am
Forum: Other Meters
Topic: Thermal Metering
Replies: 5
Views: 471

Re: Thermal Metering

We don't have any direct experience with BTU/Heat Meters that have a pulse output. But here are some links to get you started: https://www.onicon.com/products/system-20-btu-meter/ http://www.heatcombustion.co.uk/product.asp?i=518 https://www.diehl.com/metering/en/portfolio/thermal-energy-metering-/t...
by Jameson
Fri Oct 30, 2020 2:59 am
Forum: EKM Metering Systems
Topic: EKM Dash 2.2.4 performing poorly on MacOS Catalina
Replies: 8
Views: 4581

Re: EKM Dash 2.2.4 performing poorly on MacOS Catalina

Hello Piet, Great to hear from you. Sorry that you are having trouble with the stability of Dash 2.2.4 with Catalina (OSX Catalina has certainly been its own ball of wax!) Yes, please post the error reports here or email them to support@ekmmetering.com I have also experienced similar things and have...
by Jameson
Tue Oct 13, 2020 2:02 am
Forum: EKM Metering Systems
Topic: Decommissioned Push System
Replies: 2
Views: 1992

Re: Decommissioned Push System

Glad to hear you got what you needed! If you just disconnect the EKM Push gateway from either power or from the internet, that should be all you need to do. It will stop sending data to the internet. If you want to sell your EKM Push to a 3rd party, please provide them with the EKM Push MAC address,...
by Jameson
Tue Oct 13, 2020 1:56 am
Forum: EKM Metering Systems
Topic: Setting Up a Repeater in a Digi Mesh Network
Replies: 1
Views: 1589

Re: Setting Up a Repeater in a Digi Mesh Network

Hello Ezzie, No there is nothing special you should do for the 485Bee (or xBee) to act as a repeater. Did you buy the xBee from us? If you bought everything from us, it should just work. But if you bought some parts from a 3rd party you would want to make sure that all xBees are on the same channel ...