Search found 17 matches

by Seth
Mon Feb 27, 2012 3:59 pm
Forum: Electric Meters
Topic: Sensor
Replies: 1
Views: 3084

Re: Sensor

Hi! Thanks for the inquiry. So your meter has an infra-red pulse output? We at EKM Metering do not sell IR pulse readers (you could search online for IR pulse readers). Do you know if the meter has a wired pulse output? If it does then you may be able to connect it to our EKM-25EDSP-N. Remember that...
by Seth
Mon Feb 20, 2012 1:45 pm
Forum: Electric Meters
Topic: 10 amp current transformer
Replies: 1
Views: 3318

3 phase and accuracy

Robert, Thank you for your interest in our meters. You mentioned 3 phase - is your electrical system 3 phase? Our 3 phase meters are designed to meter 3 phase electricity. This is where you have either 3 hot wires (usually black, red, etc.) and a neutral (usually white) or 3 hot wires only with no n...
by Seth
Mon Feb 06, 2012 5:04 pm
Forum: General Discussions
Topic: uk electricity metering
Replies: 4
Views: 21076

Re: uk electricity metering

Hey Andy, For some reason I could not reply to your message in another topic, quoted here: "hello would it be possible to replace the ekm logo/link with our own personalised logo. e.g if i want to install this for a customer and then they have the software, this will just link straight back to your ...
by Seth
Mon Feb 06, 2012 4:55 pm
Forum: General Discussions
Topic: uk electricity metering
Replies: 4
Views: 21076

Re: uk electricity metering

Hey Andy,

Regarding power factor:
... Possibly. Best to check with the local power company for how they will bill.

Maximum Demand: this is based off of total watts - so all together.

Thanks,

Seth
by Seth
Wed Jan 25, 2012 5:17 pm
Forum: Electric Meters
Topic: Monthly report error
Replies: 4
Views: 6162

Re: Monthly report error

Hi, Thanks again and apologies for the issue - we are looking into it. I wanted to confirm - you are using the latest paid version? What you can do in the meantime - and may actually be more like what you are looking for, depending on your needs - is to set up monthly email notification. In the Wind...
by Seth
Thu Jan 12, 2012 11:59 am
Forum: EKM Metering Systems
Topic: EKM Reader Software issues?
Replies: 6
Views: 8578

Re: EKM Reader Software issues?

Hi Tim, Thanks for using our products! Have you tried version 3 of the software? It is the best choice for most people at this point. The current instructions are tailored to version 3 and the options you are looking for are in that version. ("COM port setup" is the same as "Set up TCP/IP" in the ol...
by Seth
Mon Dec 05, 2011 1:50 pm
Forum: Developers Sandbox - Meter Data
Topic: EKM-Omnimeter RS-485 Data
Replies: 44
Views: 63958

Re: EKM-Omnimeter RS-485 Data

The link provided above is no longer accessible. Use this:

http://documents.ekmmetering.com/Meter_ ... ter_v3.pdf