Search found 862 matches

by Jameson
Tue Dec 18, 2012 10:33 am
Forum: Electric Meters
Topic: New v4 Meter Read Regular Data Error
Replies: 12
Views: 20422

Re: New v4 Meter Read Regular Data Error

Ed,

Here are the SMTP settings that we use for testing the EKM Dash email functionality:

SMTP Server: smtp.gmail.com
SMTP Username: ekmmeter@gmail.com
SMTP Password: ********
Server Port: 587

Hope this helps,
by Jameson
Sun Dec 16, 2012 1:47 pm
Forum: EKM Metering Systems
Topic: Omnimeter amps and volt reading
Replies: 1
Views: 5535

Re: Omnimeter amps and volt reading

Hello Vishnu, It sounds like you have an Omnimeter I v.3 connected to a 3-phase 3-wire system. Did you use this wiring diagram? (including the jumper from port 8 to port 10): http://www.ekmmetering.com/information/the-complete-guide.html#answer7 The only way to properly meter a 3-phase 3-wire system...
by Jameson
Wed Dec 12, 2012 3:18 pm
Forum: Electric Meters
Topic: relay output activation
Replies: 1
Views: 4922

Re: relay output activation

Hello Pablo, Welcome to the forum! Can i program the Relay outputs as an alarm? I.E. if measured kW it's above 10kW activate the relay output. You cannot program the meter itself to do this by itself as a standalone unit. But the software (like the EKM Dash) that is used to read the meter could do t...
by Jameson
Mon Dec 10, 2012 6:52 pm
Forum: EKM Metering Systems
Topic: Dash Locks up and can't be closed
Replies: 12
Views: 20450

Re: Dash Locks up and can't be closed

Hello Kevin,

We are not able to recreate this problem. :?

Will you let us know the specific steps we need to take to recreate the issue you are seeing? It sounds like a rare case.

Thanks for your help with this.
by Jameson
Mon Dec 10, 2012 6:49 pm
Forum: Electric Meters
Topic: New v4 Meter Read Regular Data Error
Replies: 12
Views: 20422

Re: New v4 Meter Read Regular Data Error

Ed,

Is there any way you can email us the SMTP settings you are using (you dont have to include the password). We can take a look at them and let you know if anything pops out.

Regards,
by Jameson
Mon Dec 10, 2012 6:47 pm
Forum: Electric Meters
Topic: Data Error ?
Replies: 2
Views: 6665

Re: Data Error ?

Wooops! :oops:

We will look into it and will include a fix in the next release. This has to do with us putting the decimal in the wrong place.

Thanks for pointing this out!

Best regards,
by Jameson
Fri Dec 07, 2012 3:00 pm
Forum: EKM Metering Systems
Topic: Connecting EKM Push to 2 each single phase 400 amp services
Replies: 1
Views: 5089

Re: Connecting EKM Push to 2 each single phase 400 amp servi

If you have 2 EKM Omnimeters you will only need 1 EKM Push gateway to connect to both of your meters. You can have up to 256 EKM Omnimeters connected to 1 EKM Push gateway. The data will come in as 2 separate streams each pertaining to it's own meter number. In our sample case 10068 and 10054 are 2 ...
by Jameson
Fri Dec 07, 2012 1:37 pm
Forum: EKM Metering Systems
Topic: EKM Push Timeline
Replies: 3
Views: 7975

Re: EKM Push Timeline

The EKM Push gateway automatically reads your meters and sends the data to a cloud based server cluster (there is not much data that is stored on the EKM Push gateway itself). The latest 1000 meter reads are stored on this server cluster. It is then very easy for you to retrieve these meter reads fr...
by Jameson
Fri Dec 07, 2012 11:40 am
Forum: Developers Sandbox - Meter Data
Topic: Setting Pulse output constant
Replies: 3
Views: 9198

Re: Setting Pulse output constant

Here is the section you will want to focus on for setting the "Settable Pulse Output Ratio" Set Imp/kWh Constant. Example: Settable impulse constant to 20 Imp/kWh 01 57 31 02 30 30 44 34 28 30 30 32 30 29 03 05 6b Blue is the Parameter you want to set, Green is the Setting you will make. T...
by Jameson
Fri Dec 07, 2012 10:03 am
Forum: Developers Sandbox - Meter Data
Topic: Setting Pulse output constant
Replies: 3
Views: 9198

Re: Setting Pulse output constant

The EKM-Omnimeter Pulse v.4 has a "regular pulse output" as well as a "settable pulse output". Say you wanted it to pulse 1 time per kWh (rather than the 800 per kWh that the regular pulse output does) You can set this just like you set other settings in the meter. We have not ye...