Search found 860 matches

by Jameson
Thu Oct 04, 2012 1:05 pm
Forum: Electric Meters
Topic: Time of Use Reports
Replies: 3
Views: 8773

Re: Time of Use Reports

Hello Bill, The very best from our perspective will be to have everyone transition to the EKM Dash. The Dash is still a work in progress, but will certainly be better than the Reader moving forward. Here is a link to the Dash: http://www.ekmmetering.com/ekmdash If you have already paid for the full ...
by Jameson
Mon Oct 01, 2012 9:53 am
Forum: EKM Metering Systems
Topic: iSerial read data error for remote connection
Replies: 1
Views: 6119

Re: iSerial read data error for remote connection

Hello Vishnu, Welcome to the forum. It sounds like you are on the right track. That is good that you ca read your meters over your local network. Knowing this will take a lot of the guesswork out of what is going on. First and best would be if you could email us your dynDNS name and open port number...
by Jameson
Fri Sep 28, 2012 1:18 pm
Forum: EKM Metering Systems
Topic: iSerial Read Data Error
Replies: 24
Views: 54295

Re: iSerial Read Data Error

Please quadruple-triple check your wire connections. 99% of the time when we get this far it is all due to a bad connection. Strip the RS485 data wire extra far back and make sure you have a good connection. Also try reading meter 999999999999 (this is 12 9s). This is the default meter address, this...
by Jameson
Thu Sep 27, 2012 3:33 pm
Forum: Developers Sandbox - Meter Data
Topic: CRC16 help
Replies: 8
Views: 24367

Re: CRC16 help

Ooooh Yeah!! :ugeek: I tip my hat to you, this is awesome. Where to begin?: RasPi, cell connection, database.... Again very cool. If you ever get a hankering to try the USB converter we will send it right over. The kWh2 data you mention is actually kWh TOU 2. The meters themselves keep track of Time...
by Jameson
Thu Sep 27, 2012 1:54 pm
Forum: EKM Metering Systems
Topic: iSerial Read Data Error
Replies: 24
Views: 54295

Re: iSerial Read Data Error

It sounds like port blocking could have been the issue on the first network. Now that you have the ACT light flashing when you try to read a meter, this means that you are successfully connecting to the iSerial and now the issue is on the RS485 side. Here are some reasons the RS485 side could be not...
by Jameson
Wed Sep 26, 2012 6:24 pm
Forum: EKM Metering Systems
Topic: iSerial Read Data Error
Replies: 24
Views: 54295

Re: iSerial Read Data Error

Thanks for getting back to us. Because the ACT light is not flashing, which indicates there is not serial RS485 traffic: It sounds like there are ethernet or internet side issues. This is the ethernet side of the iSerial. This could be: Wrong IP address (assuming you are using the correct IP in the ...
by Jameson
Wed Sep 26, 2012 1:19 pm
Forum: EKM Metering Systems
Topic: iSerial Read Data Error
Replies: 24
Views: 54295

Re: iSerial Read Data Error

Hello Vishal, From the photos you have posted, it looks like you have the meters and the iSerial connected correctly (assuming you have good contact between the terminal blocks and the twisted-pair wire.) To make sure you have a good connection, it is best to back out the terminal block all the way,...
by Jameson
Tue Sep 25, 2012 3:47 pm
Forum: Developers Sandbox - Meter Data
Topic: Strange issues with RS485 Communications
Replies: 1
Views: 6099

Re: Strange issues with RS485 Communications

I'm using an FTDI based usb->RS485 converter. It is good that you are using the FTDI chip. We have found FTDI to be far superior. We use this in our USB to RS485 converter: http://www.ekmmetering.com/ekm-metering-products/remote-meter-reading-solutions/ekm-usb-to-rs-485-converter.html Bad news is y...
by Jameson
Tue Sep 25, 2012 3:33 pm
Forum: EKM Metering Systems
Topic: iSerial Read Data Error
Replies: 24
Views: 54295

Re: iSerial Read Data Error

Thanks for your input Bill, it is very much appreciated. Would love to get some dialogs going on the forum. -- I am not seeing a glaring issue in the setup of the EKM Dash or the iSerial that you have sent. It is set to once a minute which will make the setup a little harder. I would try setting the...
by Jameson
Tue Sep 25, 2012 3:27 pm
Forum: Developers Sandbox - Meter Data
Topic: Strange issues with RS485 Communications
Replies: 1
Views: 6099

Re: Strange issues with RS485 Communications

Hello Alfonso, I have seen very similar data to this. The data you are showing is quite garbled. The first thing I look at is, are my serial settings correct? Do you have your serial port set to 9600 baud, 7 data bits, even parity, and no flow control? Now that I look at your screenshot again it loo...