iSerial Read Data Error

General questions and discussions focused around the EKM Metering System. Discuss your meters, installations, and meter communications here.
vdoshi
Posts: 13
Joined: Sat Sep 22, 2012 1:55 am

Re: iSerial Read Data Error

Post by vdoshi » Sat Sep 29, 2012 12:55 am

Hi Jameson,
I've check the connections multiple times this morning and I've tried to set the meter number to 999999999999, but I still get the same result. I confirmed that the ACT light is blinking about once every 5 seconds, the LINK light is blinking continuously and the POWER light is on all the time. However, the results are the same.
I will send a message to info@ekmmetering.com to arrange for a new iSerial device. Do I need to put any reference?
Thanks again for all your help.
Kind regards,

pbless
Posts: 2
Joined: Wed Oct 10, 2012 10:56 am

Re: iSerial Read Data Error

Post by pbless » Wed Oct 10, 2012 11:22 am

Hi vdoshi,

Did the new iserial work for you. I have exactly the same issue. EKM Dash is giving me: "Read Regular Data Error" I tried a new iserial that I had for a second install, but it did not help. I have only one meter and everything is connect as you have. My ACT light is flashing when I'am requesting data but I cannot read the meter. On the meter display I can read all the values. I'am using EKM dash ver 345.

This what hex inspector is giving me:

Meter Number: 10001116
Meter Model: EKM-OmniMeter v.3
Address: 192.168.105.242
Port: 50000

Send
2F 3F 30 30 30 30 31 30 30 30 31 31 31 36 21 0D
0A

Receive
02 10 22 14 30 30 30 30 31 30 30 30 31 31 31 36
30 30 30 30 32 33 33 39 30 30 30 30 31 32 32 35
30 30 30 30 31 31 31 34 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 31 31 31 31
30 30 30 30 30 31 39 31 30 30 30 30 30 39 32 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
31 33 30 39 31 33 32 30 31 33 31 31 30 30 31 38
30 30 30 30 39 36 30 30 31 34 34 30 30 30 32 32
39 32 30 30 30 31 30 38 32 30 30 30 31 36 30 32
30 30 30 34 39 37 38 4C 30 39 37 4C 30 38 36 43
30 38 35 30 30 30 37 34 30 35 30 31 31 32 31 30
31 31 30 35 30 32 31 39 35 39 30 32 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 21 0D 0A 03 01 13

Send
01 42 30 03 75

Send
2F 3F 30 30 30 30 31 30 30 30 31 31 31 36 21 0D
0A

Receive
02 10 22 14 30 30 30 30 31 30 30 30 31 31 31 36
30 30 30 30 32 33 33 39 30 30 30 30 31 32 32 35
30 30 30 30 31 31 31 34 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 31 31 31 31
30 30 30 30 30 31 39 31 30 30 30 30 30 39 32 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
31 33 30 39 31 33 32 30 31 33 31 31 30 30 31 38
32 30 30 30 39 36 30 30 31 34 34 30 30 30 32 32
39 34 30 30 30 31 30 38 34 30 30 30 31 36 30 34
30 30 30 34 39 38 34 4C 30 39 37 4C 30 38 36 43
30 38 35 30 30 30 37 34 30 35 30 31 31 32 31 30
31 31 30 35 30 32 32 30 30 30 30 32 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
30 30 30 30 30 30 30 30 30 21 0D 0A 03 0D 40

Send
01 42 30 03 75

Send
2F 3F 30 30 30 30 31 30 30 30 31 31 31 36 21 0D
0A


Regards

Jameson
Posts: 785
Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
Contact:

Re: iSerial Read Data Error

Post by Jameson » Wed Oct 10, 2012 12:56 pm

pbless,

Thank you for your question on the forum.

We ended up having to send Vdoshi a replacement iSerial :oops: We have not heard how that has worked out for him.

Thank you very much for sending us your Hex Data grab from the Hex Inspector window of the EKM Dash, this is helpful.

We have spotted the problem you are having and will work to fix it in the next release of the EKM Dash. It has to do with the newest batch of Omnimeter v.3 UL. It has a response string that is not recognized by the latest version of the Dash (1 byte is altered that we did not expect). This will be an easy fix, and we will let you know when we have this fix.

Sorry for this inconvenience.
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371

pbless
Posts: 2
Joined: Wed Oct 10, 2012 10:56 am

Re: iSerial Read Data Error

Post by pbless » Thu Oct 11, 2012 6:26 am

Hi Jameson,

Thanks for your update.

Do you have a time frame for the updated software version ? We are using these meters so that we can size generators and really need to be able to read them.

Thanks

Jameson
Posts: 785
Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
Contact:

Re: iSerial Read Data Error

Post by Jameson » Thu Oct 18, 2012 10:39 pm

Pbless,

All should be good in the world (of the EKM Dash)

We have updated the latest version of the Dash (and among some other major improvements) it can now read the UL meters with higher Serial numbers. This is referring to version .365 or above. Here is the page to download: http://www.ekmmetering.com/ekmdash

Regards,
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371

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