I'm getting a situation now where after many hours of operation I get an on screen dialog
Unexpected Error
An unhandled OutOfBoundsException has occurred with copy/quit buttons, and EKM dash has vanished.
Restarting EKM dash opens the 'trial' window but then after that I have no window displayed... a few seconds later I get the same error dialog as above..
Any ideas ?
I can't even launch the app now..
Kevin
Dash Locks up and can't be closed
Re: Dash Locks up and can't be closed
I believe this was caused by the main window somehow ending up off screen. Not sure how that happened, it's a dual screen machine and one monitor is smaller than the other, unfortunately it's startup position was remembered there too.
I found a post about a Win7 feature where you can recover such windows by holding down the Windows key and pressing the left arrow key - maybe other arrow keys work too for different directions. As soon as I did this the window re-appeared on the main screen and all is well again.
I am not sure if the error could be better handled in Dash though - rather than crashing.
Update; I have seen this error with the app minimised too, or window partially onscreen - I'm wondering if it's something that manifests itself when some region of the display window is currently not visible on screen or overlapped by another window.
K
I found a post about a Win7 feature where you can recover such windows by holding down the Windows key and pressing the left arrow key - maybe other arrow keys work too for different directions. As soon as I did this the window re-appeared on the main screen and all is well again.
I am not sure if the error could be better handled in Dash though - rather than crashing.
Update; I have seen this error with the app minimised too, or window partially onscreen - I'm wondering if it's something that manifests itself when some region of the display window is currently not visible on screen or overlapped by another window.
K
Re: Dash Locks up and can't be closed
Hello Kevin,
We are not able to recreate this problem.
Will you let us know the specific steps we need to take to recreate the issue you are seeing? It sounds like a rare case.
Thanks for your help with this.
We are not able to recreate this problem.
Will you let us know the specific steps we need to take to recreate the issue you are seeing? It sounds like a rare case.
Thanks for your help with this.