push system

General questions and discussions focused around the EKM Metering System. Discuss your meters, installations, and meter communications here.
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zauok
Posts: 4
Joined: Mon Sep 23, 2013 6:00 am

push system

Post by zauok »

we have received our ekm push gateway. I am wondering how it will communicate with the cloud servers without any IP configuration. when I poll a omnimeter I v.3 via ekm dash I get 'bad data from push database'. how can I verify connectivity between my pc running ekm dash and the ekm push gateway?

thank you
Jameson
Posts: 860
Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
Contact:

Re: push system

Post by Jameson »

Hello zauok,

The EKM Push will be plug and play. When you connect the EKM Push to your internet connection, it will get an IP assignment via DHCP. It then communicates with the Push database. The Push gateway gets its meter assignments, meter read rates, required firmware upgrades, and where to send it's data from our database. This should be seamless. (if you do not use DHCP, let us know)

In order to know more about what in wrong with your connection I would need your meter numbers and Push User Key (dont post these here if you do not want to make these public, email this to us instead)

But you can check your data by using these kinds of calls:

curl http://io.ekmpush.com/**your Omnimeter Number here**~3.xml?**your User Key here**

There is more information about this on this page: http://www.ekmmetering.com/developer-portal

If you already have the EKM Dash setup, you can go to Help>Hex Inspector to see how the Dash is communicating with the Push system, and the data it is getting back.

If you have any questions, please let us know.
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371
zauok
Posts: 4
Joined: Mon Sep 23, 2013 6:00 am

Re: push system

Post by zauok »

Hi Jameson,

Thanks for the update, and that is the case we don't use DHCP, kindly let me know how to proceed. Also shall I email on info?

Thank you

Regards
Jameson
Posts: 860
Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
Contact:

Re: push system

Post by Jameson »

Yes, please email us. We will send you a tool that will let you set your EKM Push to a static IP address.

Thanks,
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371
darrellmiller
Posts: 4
Joined: Wed Aug 26, 2015 1:15 pm

Re: push system

Post by darrellmiller »

i can not find the tool to set a static IP address for my push system EKM meter.

can you please email me the tool?
darrellmiller
Posts: 4
Joined: Wed Aug 26, 2015 1:15 pm

Re: push system

Post by darrellmiller »

I do not have DHCP on our network as well, can i browse to the device and set the IP address that way? how do you connect to it if there is not IP address set?
Jameson
Posts: 860
Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
Contact:

Re: push system

Post by Jameson »

Yes, we will send you a link to the EKM push Static IP Setting Tool. We are not ready to post the link on the forum. This way we can keep better track of who may have set their EKM Push gateway to a Static IP.

Please be aware that you will need a USB Converter in order to interface with the tool.

Thanks,
Screenshot 2015-08-26 14.10.14.png
Screenshot 2015-08-26 14.10.14.png (68.34 KiB) Viewed 15175 times
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371
darrellmiller
Posts: 4
Joined: Wed Aug 26, 2015 1:15 pm

Re: push system

Post by darrellmiller »

i have the USB converter. thank you.
darrellmiller
Posts: 4
Joined: Wed Aug 26, 2015 1:15 pm

Re: push system

Post by darrellmiller »

when are you going to email me the tool i need for the push system?

I left a phone message nobody has called me back. sent several email. no response, please let me know when to expect a call and email with the tool?
Jameson
Posts: 860
Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
Contact:

Re: push system

Post by Jameson »

Hello Darrell,

We sent you the email yesterday and have re-sent it again today.

The email includes a link to download the Static IP Setting Tool.

Let us know if you have any questions.

Thanks,
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371
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