Does the EKM Push system synchronize? Or only upload data real time?

General questions and discussions focused around the EKM Metering System. Discuss your meters, installations, and meter communications here.
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jmeisejr
Posts: 5
Joined: Sat Nov 10, 2018 5:46 pm

Does the EKM Push system synchronize? Or only upload data real time?

Post by jmeisejr » Sun Nov 11, 2018 3:18 pm

There are times when the Push service might go down, or internet might be out, and in these instances, IF the Meter information is not actually synchronized, then that would mean that data, possibly critical data, is missing and not able to be used for accurate billing purposes.

Does the EKM Push System synchronize this information? If not, what would be a good solution for these instances? Say, for example, I am using this meter to bill someone. And the the EKM Push System goes down for half a day, or the internet service being used for the EKM Push goes down for half a day, or one right after the other. Either way, anywhere from 6-18 ish hours of data not being pushed. I cannot accurately use the report feature from encompass to bill someone, as there is critical billing data missing. Data that is in the meter, but didn't get pushed to the "cloud". So what would I do in this instance?

Or does it not work anything like that at all?

Thanks very much!

Jameson
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Joined: Fri Nov 04, 2011 7:42 pm
Location: Santa Cruz, CA
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Re: Does the EKM Push system synchronize? Or only upload data real time?

Post by Jameson » Tue Nov 20, 2018 3:00 pm

Your EKM Push's connection to the internet can go down for days at a time and you will still be OK. The meter itself is what tracks the Total kWh data that you need for billing (the meter does not need the Push system in order to be accurate). So if your internet goes down for a few days (should not happen very often) and then comes back online, you will just have a gap in your real-time data (volts, amps, watts, etc). But the cumulative data (kWh and Pulse Counts) will still be accurate. You really only need 2 reads a month for your data to be good for billing (one at the beginning of the billing period, and one at the end of the billing period), the other 43,800 meter reads you get per month are just extra.
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371

jmeisejr
Posts: 5
Joined: Sat Nov 10, 2018 5:46 pm

Re: Does the EKM Push system synchronize? Or only upload data real time?

Post by jmeisejr » Tue Nov 20, 2018 5:37 pm

Oh boy do I feel stupid...I should have realized that. Smh...Stupid questions happen I suppose. Oh well...thank you for answering that for me!!

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