Getting things started

General questions and discussions focused around the EKM Metering System. Discuss your meters, installations, and meter communications here.
twinparadox
Posts: 9
Joined: Wed Dec 14, 2022 11:40 pm

Re: Getting things started

Post by twinparadox »

It should be a Push 3. We ordered the Push 3 and the Packing slip received says EKM-Push3 #ST1

I have pictures but they are too big to post here apparently.
twinparadox
Posts: 9
Joined: Wed Dec 14, 2022 11:40 pm

Re: Getting things started

Post by twinparadox »

Should be a Push 3, we order a new one on 12/15/2022 and the packing slip says EKM-PUSH3 #ST1

We are still using the User Key from before if that makes a difference.

I would include pictures, but apparently the JPEGS are too large for the board.
Jameson
Posts: 823
Joined: Sat Nov 05, 2011 2:42 am
Location: Santa Cruz, CA
Contact:

Re: Getting things started

Post by Jameson »

It sounds like there must be some confusion somewhere. The MAC address that you posted in this thread earlier (4016FA0000A6) is for an old Push2 Pro. If you look on the front of the Push3 you have there, what is the MAC address that is on the sticker below the ethernet port?

If you are unsure, you can also email the photos to us at support@ekmmetering.com
Jameson
EKM METERING
http://www.ekmmetering.com
831.425.7371
twinparadox
Posts: 9
Joined: Wed Dec 14, 2022 11:40 pm

Re: Getting things started

Post by twinparadox »

the problem has been resolved, we was using the old Push Key, apparently a new one was mailed out without being passed on to me.


Thank you again for the help.
Post Reply