Report Issues

This discussion is intended to be about the new web application for EKM Push users at that has been beta released. Use this discussion to talk about your experiences with Encompass, including what works, what doesn't, and what could be added or improved.
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Joined: Fri Mar 08, 2019 8:43 am

Report Issues

Post by bandtank »

I generated a custom report a few minutes ago and the formatting in the PDF is very problematic. It's nearly unreadable, actually. Please let me know where I can send the report so it can be reviewed by EKM. It contains personal information, which is why I don't want to attach it to this post.
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Re: Report Issues

Post by Jameson »


Yes, by all means you can always email your pdf report to so that we can take a look at it for you. We have seen a few strangely formatted report pdfs in the past, but if you just try to run the report again it comes out fine the second try.

Sorry for the trouble, I would just try to run the report again and it should come out fine this time.
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