Omnimeter V4 not counting pulses
Posted: Tue Jul 07, 2020 6:50 am
Dear EKM support/Jameson,
The issue of Omnimeter V4 not counting pulses, but does show Pulse input state correctly (and changing from "open" to "closed" and back) has been reported already extensively on this forum. The solution is to flash new firmware on the meter.
Unfortunately my iSerial is no longer usable (it is hanging on a firmware update, which never installed somehow). Instead I bought the EKM Push system. At present I cannot get at the meter (7000 km away from my current residence) however, my dear wife is at the premises where the meter is installed.
Questions:
0.) I am assuming this is indeed the recommended solution (new firmware).
1.) Would there be a short term fix (e.g. switch the power to the meter on-off-on-off-on) that I can ask my better half to execute such that perhaps the meter works as intended again until this issue re-emerges? (the meter worked fine for a long time)
2.) How would I best go about fixing/installing the firmware at a later opportunity - when I am at the premise and can tinker with the EKM meter/Push (or even try to get the iSerial to work again).
Support much appreciated,
With regards
Piet van Mastrigt
The issue of Omnimeter V4 not counting pulses, but does show Pulse input state correctly (and changing from "open" to "closed" and back) has been reported already extensively on this forum. The solution is to flash new firmware on the meter.
Unfortunately my iSerial is no longer usable (it is hanging on a firmware update, which never installed somehow). Instead I bought the EKM Push system. At present I cannot get at the meter (7000 km away from my current residence) however, my dear wife is at the premises where the meter is installed.
Questions:
0.) I am assuming this is indeed the recommended solution (new firmware).
1.) Would there be a short term fix (e.g. switch the power to the meter on-off-on-off-on) that I can ask my better half to execute such that perhaps the meter works as intended again until this issue re-emerges? (the meter worked fine for a long time)
2.) How would I best go about fixing/installing the firmware at a later opportunity - when I am at the premise and can tinker with the EKM meter/Push (or even try to get the iSerial to work again).
Support much appreciated,
With regards
Piet van Mastrigt