Hello Ezzie,
what the USB port is for on the Push 3
The USB port is for connecting a USB stick, you can use either the SD card that comes with the Push3 gateway or a USB storage stick to store meter data. If the Push3 gateway loses connection to the internet, it will store data to the SD card or USB stick during the internet downtime and then upload this data when it re-establishes the connection to the the internet.
You do not need the USB Converter or a wireless 485Bee radio to read your Omnimeters. You just hardwire the Omnimeter RS485 A and RS485 B to the A and B of the EKM Push3 gateway (on the left most Terminal Block which has 3 ports, A, B, and Ground). Here are RS485 wiring instructions:
https://help.ekmmetering.com/support/so ... ion-device
I have a 485Bee connected to the RS-485 port on the Push3
I would first get the RS485 data working with 1 of your meters and your EKM Push over a twisted pair hardwired connection. Please describe or post a photo of which ports on the Omnimeter your RS485 twisted pair wire is connected to and which ports on the EKM Push your RS485 twisted pair wire connected to. It sounds like you may have gotten sideways in the first step above.
So, I know all my radios and Omnimeters are working fine.
Please post screenshots of your EKM Dash setup. So I can see your Omnimeters and the data (if you dont mind publicly sharing the screenshot of your data)
9 digit number. In the Push3 account listing, the serial#'s are 12 digits (3 0's leading the serial#)
The Omnimeters have a unique 12 digit serial number which is printed on the face of the Omnimeter under the LCD screen. You can ignore the leading zeros for purposes of accessing the meter data or using the APIs. I can see in your Account Portal that your EKM Push is not able to read your Omnimeters.
I see that each meter has a unique account key, each gateway has a unique account key and my Push3 account is assigned a unique account key.
With the EKM Push system we can give you different levels of access to your data based on keys. Each key restricts access to the just the meter number(s) associated with the key.
Master Account Key: This key gives you access to all meters in the Master Account. This key can hold an unlimited number of Omnimeters and EKM Pushes. Our customers are assigned this Account Key when they buy their first EKM Push system. Only Master Account Keys allow meter settings via the Push3 system.
Meter Key: This key gives you access to just a single meter. Each meter comes with its own Meter Key in the Push credential email. Meter keys do not allow meter settings via the Push3 system.
Gateway Key: This key gives you access to just the meters from just a single EKM Push gateway. This key is also what is used if you want to access data directly from the EKM Push gateway using the Local API.
Sub-Account Key: These key gives you access to all meters in the Sub-Account. Sub-Account Keys can be setup to have between 2 and an infinite # of meters in them, from the Master Push Account. EKM will set these up for you upon request. We just need to know the name of the sub-account and the meter numbers to put in the sub-account. Sub-account keys do not allow meter settings via the Push3 system.
How to make Sub-Account keys:
https://help.ekmmetering.com/support/so ... count-keys
Keep your keys in a secure location and do not share them unless you want to give access to your data to a third party. If a third party has your key they will have full access to your meter data.
I tried to put the unique 36 character "User Account Key"
Please copy and paste your account key into the field, do not attempt to write it out by hand.
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So first step will be to get your Push3 gateway to read your meter over a hardwired connection. Once you have that working then you can better troubleshoot your connection from the EKM Push cloud to your EKM Dash software.