Re: Summary data is severely latent
Posted: Mon Sep 12, 2022 2:10 pm
If you have an EKM Push3 gateway, you can change the meter read rate yourself to 60 seconds or slower from within your EKM Push Account UI portal (Configuration tab). Here is the public account UI: https://api.ekmpush.com/account.html?key=MTAxMDoyMDIw
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If you have an older EKM Push2 gateway, you can ask us to make the change for you, just send us the Omnimeter number that you want to change, the new read rate, and your EKM Push key.
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For other customers out there that want to change to a read rate that is faster than once every 60 seconds please check out this page:
https://www.ekmmetering.com/pages/subscription
- Screen Shot 2022-09-12 at 2.09.10 PM.png (48.18 KiB) Viewed 77616 times
If you have an older EKM Push2 gateway, you can ask us to make the change for you, just send us the Omnimeter number that you want to change, the new read rate, and your EKM Push key.
===
For other customers out there that want to change to a read rate that is faster than once every 60 seconds please check out this page:
https://www.ekmmetering.com/pages/subscription